Privacy Policy

Effective On: 12/11/2024

Roman Home Services ("we," "our," or "us") understands the importance of protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information about you, including but not limited to:

• Personal Information: Name, email address, phone number, mailing address, service request details, and any other information you provide through forms or communications.
• Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

• Provide and manage our home services, including scheduling appointments, sending confirmations, and communicating with you about your service needs.
• Respond to your inquiries, requests for quotes, and provide customer support.
• Improve our website and services based on user behavior and preferences.
• Send promotional offers, updates, and service-related notifications (with your consent).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• With trusted third-party service providers who assist us in operating our business, such as scheduling software, communication platforms, or payment processors. These providers are contractually obligated to protect your information.
• To comply with legal requirements, such as responding to lawful requests from public authorities.
• To protect our rights, property, or safety, and that of our customers or others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics. These technologies help us understand how visitors interact with our site and improve our services. You can adjust your browser settings to manage or block cookies.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
• Disable cookies through your browser settings.
• To exercise these rights, please contact us at 414-395-5568.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services constitutes acceptance of these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Phone: 414-395-5568.
• Page: https://call.romanelectrichome.com/​